RETURN POLICY 

Dr.s Lounge

All your purchases from our store are returnable when the following conditions are met: 

  • You can return your purchases within 14 days after you receive the shipment.
  • The products should be accompanied by the original purchase invoice
  • Products are not used and in original condition when purchased
  • Products are not removed from the label (label card)
  • We regret not to exchange or refund the underwear
  • Products purchased prior to offers periods and discounts may not be refunded during offers periods and may be replaced with sizes and colors of the same type only  
  • Any refund is deducted from the customer.
  •  Replacement for one time at the expense of the Dr.s' lounge. 




RETURN PROCESS

STEPS

STEP 1: GO TO YOUR ACCOUNT + CLICK YOUR ORDER

Odoo CMS - a big picture


STEP 2 : SELECT YOUR ORDER NUMBER

Odoo CMS - a big picture

STEP 3 : CLICK (RETURN) BUTTON

Odoo CMS - a big picture

STEP 4 : FILL RETURN PRODUCT FORM (don't select aramex & ups shipper )

Odoo CMS - a big picture

STEP 5 : SUCCESSFULLY REQUEST

Odoo CMS - a big picture

STEP 6 : YOUR RETURN ORDER LIST (STAGE)

Odoo CMS - a big picture